Recommendations

 

 

Christina Allen

Director, Product Management at LinkedIn

If I had a terrible accident, and had to select someone to run my life - or my business - for a few years, I'd choose Micaela, hands-down. She is one of the most intelligent, thoughtful, responsible, and dedicated people I've ever known. She never hesitates when confronted with a challenge, and as a result, problems that could spiral into complexity are solved quickly and effectively - even when it means coordinating the efforts of many people, and making sense of often conflicting perspectives or information. 

And she does this all with a reassuring calm and forthrightness that leaves people feeling fantastic.

 

Mark Williams

Creative Director, Social Strategy and Content Programming

Micaela is an excellent social media strategist and community manager who delivers outstanding customer service for both internal and external customers. She has the broad-range vision to help define a winning social media strategy, and the managerial skills to inspire a team to carry out its implementation. 

At LiveWorld, Micaela was tasked with the day-to-day operations for several international, multi-brand and multi-channel social media programs for a Fortune 100 companies. She managed work teams distributed around the U.S. and globally with grace, calm, and a keen eye for detail. 

Her clients were thrilled with the standard of service that Micaela provides. 

Her clients at LiveWorld encompassed several industries, including financial, pharmaceutical, packaged good and retail. She has a deep understanding of the unique requirements each of these industries present, making her a rare and very well-rounded social media practitioner. 

There are many roles within the social media ecosystem that Micaela will excel at, ranging from social strategy, community management, team manager or director, moderation management, or customer care management. I would whole-heartedly endorse Micaela for any of these roles. 

Don't let Micaela's calm external demeanor fool you - she has a deep passion for social media marketing and a strong desire to succeed. She is a dedicated and excellent co-worker. I would not hesitate to hire her - she's a high-performer and a pleasure to work with.

 

Judy Leigh (Micaela reported to Judy Leigh at Leigh & Associates)

President, Leigh & Associates

I recommend Micaela without hesitation - she will be valued no matter where she works. Among the many qualities that make her an ideal employee are: a strong work ethic - she has the dedication it takes to get the job done, period; terrific communication skills; and strong project management skills that allow her to easily juggle multiple projects - without ever missing a deadline.

 

Donna Moynihan (Worked with Micaela as a consultant)

Partner, Facilitator with Laura Colley at Modalities Training

Micaela's interpersonal skills, be it written or oral, with her colleagues or clients, are superlative. She ranks as one of the best leaders I've had the pleasure to work with in over 20 years of coaching and consulting in Learning and Development. Her level of integrity, ability to motivate, inspire, develop and coach are superlative. Coupled with her focus on continuous improvement for herself and for those who she manages, she is a model of what all managers should be doing on a daily basis.

 

Allison Wait

Moderation Manager at LiveWorld

Micaela is a thoughtful, hard-working, results-oriented manager. She inspires excellence through her own example and through her constantly supportive, caring manner. She is capable of quickly and easily providing creative solutions. 

During our time working together, I learned an amazing amount from Micaela. She is always professional without being cold, is a strong writer and goes above and beyond when it comes to the time and effort necessary for achieving the desired outcomes. I highly recommend her and would love to work with her again.

 

Kathleen Farber

Manager--Client Success, Social Strategy, Moderation & Community Management

Few people get the opportunity to engage with a manager who is not only your boss but your coach and mentor--but I had that exact pleasure with Micaela. After being a direct report to five different managers over the last ten years, Micaela is the most talented, organized, calm with high personal and professional integrity. As a team member or a leader, Micaela, in my experience in the digital world--gets the highest possible recommendation for her abilities and desire to positively communicate and collaborate with all stakeholders. In a any environment, Micaela can and will exceed all expected characteristics of a manager.

 

Jay Bryant

Vice President at Crisp Thinking with background in Online Communities, Social Networks, Moderation & Photography

Micaela brought a high level of professionalism into a challenging environment and got results with her great work attitude and leadership skills. She led the teams that worked with my accounts (Pfizer, Intel and Sanofi) at LiveWorld. I was impressed with her ability to quickly gain the trust of clients and staff. Micaela would be a great asset to any company and I give her my strongest recommendation.

 

Sonia Alexander Hill

Senior Moderation Manager at LiveWorld

"Agile leader" "team player," "motivational force", "strategic thinker" - Micaela Musante brings this jargon to life wrapped in calm concerted professionalism. 

When Micaela joined LiveWorld, she accepted the challenge of managing a team hungry for mentorship and management. Her passion, dedication and support sated the need, and elevated her team to her exacting standards of honesty, integrity and openness. 

She always had an efficient strategy lined up to make our work go smoothly and was excellent in communicating her ideas to the rest of the team. I learned from her even though our work kept us focused on different areas of the business. 

Micaela is a great addition to any organization, and I heartily recommend her as a leader, mentor, and friend.

 

Donna M. Sullivan

Manager, Technical Production at LiveWorld, Inc

I have known and worked with Micaela Musante for the past two years and have had the privilege of working closely with her during her tenure at LiveWorld, Inc. During this time, I have seen Micaela manage a large group of direct and indirect reports successfully. I have seen her come up with creative solutions for managing challenging and unique situations that allowed us to not only meet, but exceed client expectations on multiple projects. 

Micaela has shown an untiring patience when dealing with personnel, client or technical issues. She has been a great coach and mentor when helping others learn and master new skills, or improve on an existing skill set. She has repeatedly demonstrated her ability to do this not only her team, but with her peers as well. 

Micaela has also shown great strength in her ability to listen and give meaningful feedback when an individual or a team is struggling to work out an issue, be it an interpersonal issue, or a client problem. 

I would highly recommend Micaela for pretty much anything. Again, over the past 2 years I have seen many projects and tasks that came her way, and saw her manage them with a methodical approach that helped ensure the success of not only the project, but of the individuals working on it as well.

 

Briant Laslo

Moderation Manager at LiveWorld

I have worked at the same company for over 10 years. In that time I have directly managed dozens of people and have reported to 5 or 6. From 2012 through 2014 I reported directly to Micaela and without question she was the most professional, efficient and honorable person I have worked with. 

Micaela has always believed in "the team." She will stand up for what she believes is right and she will always put the team she is leading 1st. 

She has multiple skills in social media, writing, communication, spreadsheets, strategy planning and many more "professional" categories, but the highest recommendation that I can give you is that I would follow Micaela anywhere. Even after having spent 10 years at the same company, I will not hesitate to change course and professions if Micaela calls me.

 

Mare Stern

Project Management, Marketing and Social Media

It’s rare that you have the opportunity to work for a manager who is also a mentor, but I was fortunate enough to have that experience with Micaela. I met her two years ago when I was a social media marketing manager working at LiveWorld, and she was hired as my immediate supervisor. 

Although the Senior Manager position she was hired for was a newly developed one at LiveWorld, Micaela quickly became an important, integrated part of the team. Her strength of leadership and depth of knowledge about marketing, brand development, and project management were inspiring. 

Thanks to her mentoring, we became a stronger and more cohesive group, with vastly improved communication, and consequently, happier clients. She personally encouraged me to pursue project management certification, and as a result I took two college classes in project management that helped me refine and improve my skills. 

Her calm, thoughtful presence turned our once chaotic meetings into efficient, problem-solving sessions that always left me feeling inspired and energized. She is the kind of leader you always read about, but seldom have the opportunity to collaborate with. 

Micaela Musante comes with my highest recommendation. 

 

Stacy Frazier

Community Moderation Manager at LiveWorld

I have had the distinct pleasure of working with and reporting to Micaela for two years, and without exception she’s been the best manager I’ve had in many years. Micaela is a powerful and effective champion for those on her team, she is patient, she is honest, and I think she truly cares about those around her. As my manager, Micaela helped me discover my own voice, and under her tutelage I learned that it’s ok to express myself and be outgoing, and I learned that it’s ok to ask for assistance when I need it. Micaela is a rock-solid support system, a brave and strong leader, and I am proud to have the opportunity to work with her. Absolutely fantastic.

 

Terri Edmonds

Moderator at LiveWorld

Micaela Musante was the Senior Manager for a project that I am currently working. While the team did not have much direct contact, Micaela always did her best to step outside of the box to provide positive feedback, stayed informed and worked with the team when the opportunity arose. It is a positive quality of a Sr. Manager whom takes part in the collaboration of all team members.

 

Marina Scofield (Reported to Micaela at Sgrouples)

Project Support Specialist at Polestar Technical Services

Micaela is an objective team leader who brings calm to an otherwise fast paced and at times chaotic start-up environment. In the face of obstacles, Micaela delivers methodical problem solving skills to all team members and offers sound advice and support to C-level executives. . 

Micaela demonstrates up-to-date expertise on social media strategies, solutions support, marketing best practices and community building. Her thoughtful approach to leading and educating others is nothing short of inspiring. Micaela is an outstanding communicator. 

I highly recommend Micaela; she is an excellent asset to any company.

 

Eddie Thornton, Social Media Marketing (Reported to Micaela at Sgrouples)

Social Media Marketing

Micaela is simply, one of the best people I have had the good fortune to work with, in any capacity. Her Marketing/Communications skills are as thorough as they are efficient. In her Social Media Management she is an extremely well-rounded professional that utilizes every channel necessary to get her clients message across as effectively as possible. Cool under pressure and with a great knowledge of best practices and trends, she is able to keep her teams current and well-organized. She is able to get users to engage across channels on multiple levels. She has my complete trust and confidence.

 

Bonnie Turnbeaugh (Reported to Micaela at YanniWake Entertainment)

Customer Support Engineer at PhishMe, Inc.

I have worked with Micaela for 12 years. She has proven to be dedicated and professional at all times; able to work with and build rapport with anyone from customers to co-workers to executives. She is focused on the job and driven to exceed expectations. 

One of the most impressive things about Micaela is her openness to other people's ideas. She states her own case clearly and eloquently, and then listens to others opinions and makes objective, solutions-based decisions. 

I recommend Micaela without reservation. She will impress anyone she interacts with.

 

George Veras (Worked with Micaela at YanniWake Entertainment)

Executive Vice President, Chief Revenue Officer and Executive Producer Pro Football Hall of Fame

Micaela is an energetic and creative force, a pleasure to work with

 

Libby McPherson-Mann (Worked with Micaela as a consultant)

Concierge Tahoe

My experiences with Micaela have always been a pleasure.She is an extremely hard worker, and dedicated to her work. Her integrity and professionalism are what make Micaela the incredible person she is.